With oil at almost $120 air lines are scrambling to pay for the extra charges. So Air Canada has just announced that economy class travellers will have to pay $25 if they want to check a second bag on North American flights. Economy passengers checking more than two bags will be charged $100 for each additional bag on North American flights and $225 on international flights.
How does that grab you?
A business professor at the University of Toronto asks “Are they sacrificing customer good-will by nickel-and-diming the passenger the wa y they are doing?” Another consumer official says, “I think there’s a breaking point in what consumers will take before they reduce their flying.”
Will these extra charges cause you to reduce your flying?
Will you stick to one bag and avoid the new charge?
Will you happily pay the $25 because the airlines must try to offset their increased fuel costs?